mbtraining.net.au_Toni_McLean_Training_Staff_Development_Outplacement_MBTI

Toni McLean

0409 599 887
02 4800 9311
toni@tonimclean.net.au

Suite 1, First Floor
65 Old Hume Highway
Mittagong NSW 2575

mbtraining - for people development
in the workplace
» Workplace training
» Team building
» Management development
» Outplacement Services
» MBTI Coaching & Workshops
» Employee Assistance Program

Home

About Toni

Services

Location

Resources & Downloads

QUICK LINKS TO OTHER SERVICES

Coaching

MBTI Consulting & Workshops

Emotional Balance Workshops

Individual Counselling

Relationship Counselling

Family Violence Counselling

Top
Welcome to mbtraining –

where you will find a comprehensive range of services for the professional
development needs of you and your staff. Good staff are worth the investment.

Toni and her associates are experienced and qualified professionals, with a common desire to work
with individuals and organisations committed to being and providing the best.Effective and ongoing
workplace training is a vital part of modern business to help give you a competitive edge.

Your goal might be to create self-empowered individuals with emotional intelligence who collaborate
and communicate effectively. Or your focus might be to improve personal productivity, to develop and
retain your top talent, or to build strong leadership skills.

You can be confident you'll see a positive return on your training investment. mbtraining is focused on
bottom line improvement for your business.

Our core areas of training expertise include:

Customised Short Courses

A broad suite of short courses focusing on business imperatives such as:
» time and workload management and effective prioritisinig
» stress management to avoid burnout
» communication and conflict resolution skills

Team and Rapport Building and Leadership Development

Understand the different personalities and working styles in your team and improve teamwork
co-operation, effectiveness and productivity.

Discover your particular leadership style to identify your blind spots, enhance your particular
leadership style and strengths.

Working with Difficult, Challenging or High Needs Clients

Learn how to engage with difficult clients and move through to focusing on solutions, obtaining
agreement and achieving desired outcomes.

Conflict Management

Conflict is inevitable and can be either destructive or strengthening. Learn how to identify the
early signs of conflict and turn the situation around from a lose-lose to a win-win.
Back to the top

Myers Briggs Personality Type Indicator (MBTI)

Why not use the MBTI to improve staff productivity, satisfaction and effectiveness.

One common source of conflict in the workplace is that people have different ways of working and
different ideas about how a job should be done. People may share common goals, but only trust
their own ways of achieving them. This is often due to personality differences. Understanding
different personality types enhances insight into ourselves and encourages co-operation with others.
This makes the MBTI an extremely useful tool in the work place. It can be used for development in
many areas, eg:

»   Communication skills                                    »   Individual staff development
»   Conflict management                                    »   Management development
»   Problem solving skills                                   »   Team development
»   Customer service skills

The MBTI is one of the most widely used, reliable and respected personality appraisal tools in the
world. It is easy to understand and put to practical use in helping people get the best from them-
selves and others. It has been in use for more than 50 years and an average of two million people
in the US alone use it each year. It has been translated into more than 30 languages. Many other
personality tools used in the workplace have been derived from this theory and questionnaire.

Use the MBTI to understand your leadership and management style so that you will consciously
manage from your strengths, enhance your decision-making, people management and coaching
skills and become a more effective and respected manager.

Use the MBTI to help your team members understand how their different personality and work styles
can complement rather than conflict with each other, making working as a team a more harmonious
and productive activity. Whether it's brain storming, customer service, project management, problem
solving ... whatever your team does it can do it better with the insights gained from the MBTI.

Click on the link for the flyer Myers Briggs Personality Workshop for Professionals and Managers
Back to the top

Identifying and Responding to Bullying in the Workplace

Bullying undermines an individual’s right to respect at work and has a detrimental effect on job
performance and job satisfaction. It also has significant costs to the organisation. We will take
your staff through a program that will teach them how to think and appropriately respond when
faced with workplace bullying or aggression.

Identifying and Responding to Employees experiencing Family Violence

Family violence is an issue for the whole community and costs the business community millions of
dollars each year. With training you can have the confidence to identify and respond to disclosures
of family violence in your workplace.
Back to the top

UPCOMING EVENTS
Dec 2009 & Jan 2010

Myers Briggs Personality Workshop for Individuals
and Couples

Myers Briggs Personality Workshop for Professionals and Managers